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Quality : A Critical Introduction
Author(s) :Beckfordg John.L.W

ISBN : 9780415996358
Name : Quality : A Critical Introduction
Price : 695.00
Edition : 3rd Edition
Author/s : Beckfordg John.L.W
Type : Text Book
Pages : 328
Year of Publication : 2011
Publisher : Taylor & Francis/BSP Books
Binding : Paperback

Contents

1. The Quality Imperative 2. Quality: A Strategic Decision? 3. Barriers to Quality 4. The Emergence of Management Part Two: The Quality Gurus User Guide 5. Philip B. Crosby 6. W. Edwards Deming 7. Armand V. Feigenbaum 8. Kaoru Ishikawa 9. Joseph M. Juran 10. John S. Oakland 11. Taiichi Ohno 12. Shigeo Shingo 13. Genichi Taguchi Part Three: Contemporary Thinking User Guide 14. Contingency Theory 15. Organizations as Systems 16. Organizational Cybernetics 17. Soft Systems Thinking 18. Critical Systems Thinking 19. Business Process Re-engineering 20. Organizational Learning 21. Systemic Quality Management Part Four: Methods, Tools & Techniques User Guide 22. SB Foods: A Quality Problem? 23. First Intervention 24. Second Intervention 25. Final Intervention

 

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